![]() Once again, though, sister companies in the Leo Gaming group resumed sending marketing emails from a host of its sites, offering free spins and refunds on losses.Īs well as using his mother’s card without permission, the gambler had racked up thousands of pounds in debt from payday lenders including 247Moneybox, MyJar and Satsuma. He proceeded to gamble away about £20,000 before 21.co.uk asked for ID verification and, on realising that he was using someone else’s card, eventually blocked his account. He used the same name and email address but this time registered his mother’s debit card. In January 2019, after months of receiving the emails, the gambler set up a new account with 21.co.uk, also part of the Leo Gaming group. The account was suspended days after LeoVegas received a £600,000 penalty from the Gambling Commission for separate incidents of accepting bets from problem gamblers.ĭespite the suspension, sister companies in the LeoVegas group, including Pink Casino and Castle Jackpot, continued sending him marketing emails as often as four times in a day offering “free spins” and bonuses. ![]() The recovering addict, who is receiving treatment but could still face prosecution, had his account locked by LeoVegas in May 2018 after a customer service employee flagged up “concerning” communication during a live webchat.
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